The Back Clinic is bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).
In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual.
Why does The Back Clinic collect personal information?
The Back Clinic collects personal information in order to conduct their business, to provide and market their services, and to meet their legal obligations.
About whom does The Back Clinic collect personal information?
The type of information The Back Clinic may collect and hold includes (but is not limited to) personal information about:
- Clients, business associates, and potential clients and their employees
- Suppliers and their employees
- Prospective employees, employees, and contractors
What kinds of personal information does The Back Clinic collect?
In general, the type of personal information The Back Clinic collects and holds includes (but is not limited to): names, addresses, contact details, occupations, and other information which assists them in conducting their business, providing and marketing their services, and meeting their needs.
In most cases, if the personal information they request is not provided, they may not be able to supply the relevant product or service.
How does The Back Clinic collect personal information?
Personal Information you provide
The Back Clinic will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations, and from third parties.
Personal Information provided by other people
In some circumstances, The Back Clinic may be provided with personal information about an individual from a third party, for example, a report provided by a medical professional or a reference from another person.
How might The Back Clinic use and disclose your personal information?
The Back Clinic may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose, and in other circumstances authorized by the Privacy Act.
In general, The Back Clinic uses and discloses your personal information for the following purposes:
- To conduct their business
- To provide and market their services
- To communicate with you
- To purchase from you
- To help them manage and enhance their services
To whom might The Back Clinic disclose your personal information?
The Back Clinic may disclose your personal information to:
- Other members of The Back Clinic
- Other companies or individuals who assist The Back Clinic in providing services or who perform functions on their behalf
- Anyone else to whom you authorize them to disclose it
The Back Clinic also collects personal information from these organizations and individuals and deals with that information in accordance with this Policy.
Some personal information which The Back Clinic collects is ‘sensitive information’. Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (e.g., where required by law).
The Back Clinic takes reasonable steps to protect personal information held from misuse and loss and from unauthorized access, modification, or disclosure.
The Back Clinic endeavors to ensure that the personal information they hold is accurate, complete, and up to date. Contact The Back Clinic in order to update any personal information they hold about you. Contact details are set out below.
Updates to this Policy
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices, and the changing business environment.
If you have any questions about privacy-related issues, please contact The Back Clinic.